B2B TRANSPARENCY: EXPERT JACK HAMMER INSIGHTS
Quick answers about our factory lead times, certifications, procurement policies, and core spare parts.
FAQ
What is the Minimum Order Quantity (MOQ) for your products?
We offer flexible MOQs based on the product category: Light-duty Rotary Hammers: 500 pieces.Heavy-duty Rotary Hammers: 300 pieces.Demolition Hammers: 100 pieces. For initial trial orders or customized requirements, please contact our sales team for further discussion.
Do you provide samples before placing a bulk order?
Yes, we fully support sample testing. We believe that checking the performance and quality of our tools firsthand is essential for long-term partnership. Please reach out to us to arrange a sample shipment to your location.
What is the typical lead time for an order?
Our standard lead time is approximately 4-8 weeks after order confirmation and deposit receipt. This timeframe ensures that every tool undergoes our rigorous quality control and testing processes before shipment.
Do you support OEM and ODM services?
Absolutely. With over 20 years of manufacturing expertise, we offer comprehensive OEM and ODM solutions, including customized branding, color schemes, and packaging to help you build your own brand in the local market.
How do you ensure the quality of your power tools?
Quality is our core value. We maintain strict standards throughout the production chain—from raw material inspection to final performance testing. Our core components (like motors and gearboxes) are produced in-house to ensure high durability and reliability.
What certifications do your products have?
Our products are designed to meet international standards. Most of our tools have obtained CE, RoHS, and other relevant certifications to ensure they comply with the safety and quality regulations of various global markets.
Can I customize the motor specifications for my specific market?
Yes. Since we manufacture our own motors, we can optimize the power, voltage, and frequency to meet the specific electrical standards and performance expectations of your target market.
What are your accepted payment terms?
We typically accept T/T (Telegraphic Transfer) . For specific order requirements or recurring partners, we are open to discussing more flexible payment arrangements.